Administrate the BI applications. Provide a stable production environment that meets performance needs and make adjustments as needed.
Triage production systems in a timely manner including on-call support as needed and maintain audit/security.
Working with data scientists, BI team and customer to plan and manage
Lead and execute BI system implementations and upgrades, license management, security, and future/additional product evaluations by working with data scientists, architects and business units
Practice Root Cause Analysis to determine the scope and scale of issue impact. Create epics/stories and construct automation to prevent problem recurrence.
Communicate status of production issues with both the business and the Data Insights and Analytics team in a timely manner.
Proactively develop, coordinate, and provide on-going training, functional, and technical direction to the super-users (content developers).
Define and document application best practices, required standards, processes, and guidelines regarding the use and administration of the BI tools.
Standardize the development process for the content developers.
Research functionality and technical configuration within the BI systems supported by the BI Applications group and prepare recommendations for system improvements whenever possible.
Maintain and monitor all BI environments including development, test, production, and disaster recovery.
Vendor Interaction experience
Competencies & Experience Required/Desired
You Must Have:
Bachelor’s degree in computer science, information technology, data science, data analytics, interactive media, or related field
8+ years of experience in Application Administration
3+ years of experience working as a Tableau Admin
4+ years of experience in health check monitoring and producing user statistics and forensics
2+ of years of experience in database design, development and data modeling.
Experience setting up a New tableau server in a clustered environment
Experience with User and application security configuration
Experience Troubleshooting connectivity of tableau data sources
Identify and notify on unused workbooks and dashboards
Experience Setting up standard backup and recovery of contents
Experience with multiple implementation of end to end application server configurations including knowledge on Network, Security and firewall
Experience setting up Single Signon and Kerberos authentication
Setting up new connectivity to new databases and installing new drivers
Proactive monitoring of the environment
Experience working on Agile projects and Agile methodology in general
Troubleshoot errors through system logs
Strong RDBMS and data modelling skills
Ability to design and understand data processes including loading, transformations, mapping, etc.
We Value
AWS/Azure cloud experience is a big plus
Knowledge about Data Virtualization technologies like Denodo is a plus
Experience working as an administrator on multiple data and analytics environment is a plus
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